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VoIP / Telephony
VoIP and telephony systems are a key part of brokerage sales and support operations, especially for teams that rely on inbound and outbound calling, call routing, recordings, local numbers, and CRM-connected workflows. This category covers providers that help brokers run call centers, sales desks, and client communication teams more efficiently across regions.
Providers
  • CommPeak — CommPeak provides cloud contact-center and VoIP tools including CloudPBX, dialer, DID numbers, messaging, and outbound calling features, making it especially relevant for broker sales and support teams.
  • DIDlogic — DIDlogic provides SIP trunking, DID numbers, and IP-based voice infrastructure designed for business and contact-center environments.
  • MMDSmart —— MMDSmart provides business and enterprise communication platforms, with cloud-based VoIP and call-center solutions for scalable voice operations.
  • Squaretalk — Squaretalk provides a contact-center platform combining voice, WhatsApp, SMS, predictive dialing, analytics, and global SIP trunking, which makes it highly relevant for broker sales environments.
  • Twilio — Twilio provides programmable voice and communication infrastructure for businesses that need flexible calling, IVR, recording, and custom workflows.
  • VoiceSpin — VoiceSpin provides cloud contact-center software with predictive dialer, click-to-call, and virtual call-center tools aimed at sales and support teams.
  • Voiso — Voiso provides call-center software with routing, calling, recording, coaching, and omnichannel support tools that fit broker sales and service operations well.
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